Privacy Policy (Handling of Personal Information)

• For the management of employment or contract work to the extent necessary for human resources and labor management, education and training, administration, welfare and remuneration calculations, and other corporate administration (including management tasks after contract expiry)
• Management of employees (including former employees) to the extent necessary for corporate administration
• Contract administration and documentation and provision of insurance and other products and services of affiliated and partner companies
• Information sharing, operational management, and other ancillary activities associated with the company's business

• Remuneration or other payments: Preparation of withholding and payment documentation
• Employment insurance: Administration of employment insurance
• Health insurance and pension: Administration of health insurance and pension documentation
• Worker accident compensation insurance: Administration of worker accident compensation insurance claims
• Spouse is covered by section three of national pension: Administration of documentation relating to section three of national pension
• Shareholder: Preparation and submission of legal documents for financial product transactions associated with being a shareholder
• Wealth, home ownership or retirement savings: Administration of wealth, home ownership or retirement savings documentation
• Employee savings plan: Administration of employee savings plan documentation
• Other activities associated with above

• *Regarding recording and videoing
  Please note that telephone conversations with our staff may be recorded for the purposes of business management and other activities necessary to achieve the intended use. In addition, we may record your interactions with our staff at our contact points for the purposes of crime prevention and other reasons.
• *Regarding the acquisition of information from group companies
  In some cases, personal information provided to group companies may be obtained for the purpose of joint use of personal information. For details, please check the joint use with group companies.

1. *1Click here for details of group companies:
   • List of Group Companies (Dai-ichi Life Holdings Inc.)
   • List of subsidiaries etc. (The Dai-ichi Life Insurance Company, Limited (Japanese only))Open new window
2. *2This includes analyzing customer transaction history, website browsing history, information obtained from group companies, etc., and delivering advertisements, etc. related to various products and services that meet customers' needs.
3. *3Overview of the Company (including the name of its representative) and the contact point for inquiries are as follows. For other Dai-ichi Life Group companies, please refer to the website of the respective company.
   • https://www.daiichilife-group.com/en/about/outline.html

• Information Assets Protection and Management Policy for the Dai-ichi Life Group

1. 1In order to ensure the proper handling of personal information, we have established and published a personal information protection policy. We have also developed internal regulations that stipulate the handling methods for each stage of the process, such as acquisition and input, use and processing, storage and preservation, transfer and transmission, and disposal and deletion, in relation to the safe management of personal data.
2. 2We have established rules in our employment regulations regarding the confidentiality of personal data and the penalties for violations, and we provide regular training to all employees on the precautions for handling personal data and on safety measures.
3. 3We control access to and the items brought into areas where personal data is handled, and we also implement measures to prevent the loss or theft of equipment and electronic media that handle information.
4. 4We strive to minimize data retention by setting access restrictions and managing personal data appropriately, deleting it when it is no longer necessary for business purposes, etc.
5. 5We prevent information leaks by taking security measures such as installing firewalls to prevent unauthorized access from outside the company, restricting data access within the company, and logging and encrypting data transfers.

• Click here for information about our cyber security measures.

1. 6We retain personal data for a period appropriate to our business needs and securely dispose of or delete it once that period has expired.
2. 7We ensure that appropriate information handling rules are followed by regularly inspecting compliance with rules and conducting internal audits by specialist departments.
3. 8When outsourcing the handling of personal data (including re-outsourcing), we select appropriate contractors and enter into contracts with them to ensure that they take the same safety control measures that we take, and we conduct regular monitoring and other appropriate supervision to ensure that personal data is managed safely by the contractor.
4. 9We have appointed a person or persons responsible for the handling of personal data, and have established a reporting and communication system for such persons in the event that any facts or indications of a violation of laws or regulations are discovered.
5. 10We have established a reporting system for cases where there has been a leak, loss, or damage of personal data, or where there is a risk of such an event occurring, and we strive to conduct a prompt investigation and prevent further damage.
6. 11When providing personal data to a third party located in a foreign country, we take the necessary measures to ensure that the personal data is managed safely at the receiving party, such as selecting an appropriate transfer destination and clarifying the obligations and responsibilities of the receiving party in a contract.

Provision of Personal Data to Foreign Countries

We may entrust the handling of personal data to third-party service providers located outside Japan to the extent necessary for achieving the purposes of use. In such cases, we will carefully select appropriate service providers and ensure that personal data is securely managed by them through measures such as clearly stipulating their obligations and responsibilities in contracts and exercising appropriate supervision over them.

1. Procedure for requesting personal information

If you wish to request disclosure of Retained Personal Data held by the Company under the Act on the Protection of Personal Information, including records of provision to third parties, please contact the Company‘s inquiry desk for personal information handling. Please note that a prescribed fee will be charged for disclosure requests. For details regarding the required application documents, fees, and other procedures, please carefully read the attached Disclosure Request Instructions.

Disclosure Request Instructions[PDF:357KB]PDF file will open in a new window

2. Other procedures

If you wish to request any of the following procedures based on the Act on the Protection of Personal Information, please contact our inquiry desk regarding the handling of personal information.